Care Home Operations Manager – Bengaluru

Job Summary & Role Overview

A verified care home in Whitefield, Bengaluru is seeking an experienced Care Home Operations Manager to lead overall non-medical operations across a 90-resident community. You will supervise care attendants, housekeeping, dining, and security teams, manage resident admissions, coordinate family relations, and maintain peak standards of facility cleanliness, safety, and resident satisfaction. This leadership role demands superior communication, operational discipline, and deep empathy for senior living.

Key Non-Medical Responsibilities

• Supervise shift rosters and daily performance of attendants, housekeeping, and kitchen staff.
• Conduct facility tours and admissions counseling for prospective senior residents and their families.
• Oversee vendor contracts for grocery supply, laundry, maintenance, and campus security.
• Address resident feedback and family inquiries with professional, empathetic conflict resolution.
• Ensure full compliance with fire safety, senior sanitation, and emergency evacuation protocols.
• Manage the monthly operating budget for non-clinical facilities and maintenance expenses.